Shopify is a popular platform that allows you to create your own online store without any programming knowledge. It is a very useful tool to help increase the online presence of your business.
Shopify also has a dedicated app for mobile devices (Android and iOS). The app allows you to manage your store, track orders, check statistics and more.
However, Shopify app users have been experiencing issues with widgets on iOS devices for a couple of weeks (1, 2, 3, 4, 5, 6, 7).
More specifically, the Shopify widget is currently missing for many users on 15.3.1 and iOS 15.4 Developer Preview (DP).
Shopify widget missing or disappeared for iOS 15 users
Multiple reports on platforms like Reddit and Twitter describe the same situation. The Shopify widget has been missing for many iOS 15 device users for a few weeks now.
That said, the behavior of the Shopify widget has always been erratic for some iOS users. So, it doesn’t seem to be the most stable widget you can use.
Hi. I guess since I have updated to iOS 15 I cannot find the Shopify widget anymore. I have reinstalled the app but still nothing. Any other people with this problem? Source
Hey I have a small question? I’m using shopify app on iOS and I use to watch my website stats through the widget. I can’t find shopify widget anymore what’s happened ? Source
Shopify team is already aware
The Shopify support team confirmed that they are already aware of the issue. The company is investigating about it to have a fix ready as quickly as possible.
The Shopify support team also confirms that the issue is happening specifically on iOS 15.3.1 (stable) and iOS 15.4 (DP) devices.
However, there is still no information on a specific arrival date for the expected fix.
This is all that is known about the matter at the moment. We will update this story once new related events arise.
Featured Image: Shopify
PiunikaWeb started as purely an investigative tech journalism website with main focus on ‘breaking’ or ‘exclusive’ news. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Want to know more about us? Head here.
