Samsung remains one of the biggest smartphone makers in the world today. The Korean company ships out millions of devices across the world each quarter.
This, therefore, means that any issue affecting Samsung devices immediately affects millions of users across many regions.
This large scale effect is coming to play as a section of Samsung Galaxy device owners, especially in the U.S, are facing an issue on their devices.
These Samsung users report that their SMS app is not downloading messages and therefore they aren’t able to view text messages on their devices.
They also report that they’re receiving SMS text messages on their Samsung units with “No Subject” and not Downloading. Reports also indicate that this seems to have occurred following a recent update.
A quick tour through the forums and you’re bound to come across reports like these.
It also turns out that this issue is not consistent as some messages are received okay while others display the message shown above.
Source
Some users have even gone through the basic troubleshooting procedures for the messaging app like clearing the cache, all to little success or relief.
I went to AT&T store and for some reason the messages all downloaded. Source
Some users have found that restarting the device multiple times and resetting network settings helps sometimes but this is a little tedious.
Some of the affected devices include the Samsung Galaxy S20 Ultra and the Samsung Galaxy S20 Plus and while the reports continue to pile (1,2,3,4,5), frustration keeps mounting.
At the time of writing, it is still unclear what is causing this issue and Samsung has yet to come out and acknowledge this bug or issue a workaround.
Stay tuned as we shall continue to keep an eye on this and update as and when we get more info.
NOTE: We have these and many more Samsung stories in our dedicated Samsung section.
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