New updates are being added at the bottom of this story…….
Original story (published on April 6, 2021) follows:
It’s been a few months since Samsung began rolling out the Android 11 (One UI 3.0 or 3.1) update to eligible devices from its portfolio. While the update is live for many models, some devices are yet to get it.
Most recently, Samsung seeded the One UI 3.1 skin to the Galaxy A80 in India and it’s slowly making its way over to handsets in other regions.
Many excited users have installed the new skin with Android 11 on their devices but it seems that their excitement has vanished after noticing a major bug.
Several Samsung Galaxy A80 users are reporting that the One UI 3.1 update broke the calling function since they aren’t able to hear the other side for 10 – 15 seconds after answering a call.
As you can see from the reports above, this issue only popped up after users installed the latest software update which brought the One UI 3.1 skin to the device.
Samsung is also yet to make any official comment regarding the broken calling function on the Galaxy A80 after the One UI 3.1 or Android 11 update.
We’ve come across similar reports from users with devices such as the Galaxy M31 and Galaxy M51 as well, however, these are too few in number.
In case you’re facing the same issue on another Samsung smartphone running on One UI 3.1, let us know by dropping a comment below.
That said, a couple of workarounds for the issue have begun floating around the company’s community forums.
We’ve added the user-recommended workarounds below for reference:
Method 1:
Method 2:
Method 3:
Method: 4
Feel free to let us know if either of these workarounds help you fix the broken calling function on the Samsung Galaxy A80 running on One UI 3.1.
Meanwhile, stay tuned to our dedicated bug tracker to know more about the bugs and issues that come with Samsung’s One UI 3.0 or One UI 3.1 skins.
Update 1 (April 12)
09:34 am (IST): It appears that the latest software update for the Samsung Galaxy A80 has fixed the broken calling function issue according to user reports.
The update in question bears the firmware version number A805FXXU5DUD2 and weighs 190.00 MB.
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