American actor Richard Schiff is certainly not happy with Elon Musk’s Tesla company. The actor made a tweet in which it is clearly seen him unappreciating the brand.
“Don’t buy a Tesla. The company is falling apart. customer service is non existent. Customer support a thing of the past. @Tesla @elonmusk It’s take the money and run — to outer space” tweeted Richard Schiff.
However, according to the public, Tesla’s biggest problem is the customer service.
“Tesla’s service and customer experience remains a relative weak spot, with little improvement in most areas and deterioration in several metrics versus our survey results from 2017,” Bernstein’s Toni Sacconaghi wrote in a note to clients published.
Only 42% people described the customer’s service as “excellent” whereas the tally was more than 60% at a time. Although, as a brand and an automobile company, Tesla has been one of the most successful investments over the past 5 years, gaining over 950%. The stocks also seem enticing.
Well, Tesla could not please Schiff and by his tweet a lot of people have also commented in support like,
“What would you buy instead? I’m looking into an electric car.”
“And their cars catch fire. That’s not good”
